Privacy Policy
Last updated: January 15, 2026
At Datomexoza SpA (hereinafter, the Company), we are committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, store, and protect the personal information you provide when using our real estate crowdlending platform.
1. Information we collect
We collect the following information when you register, use our platform, or communicate with us: personal identification data (full name, RUT, date of birth), contact data (email address, phone number, postal address), financial information necessary for investment management (bank details, transaction history), technical browsing data (IP address, browser type, operating system, pages visited), and information voluntarily provided through contact forms or inquiries.
2. Use of information
We use your personal information for the following purposes: managing your account and facilitating investment operations on our platform, complying with legal and regulatory obligations established by the Financial Market Commission (CMF) and Law No. 19,628 on Protection of Private Life, communicating with you about the status of your investments, platform updates, and relevant opportunities, improving our services and user experience, and preventing fraud and ensuring transaction security.
3. Sharing data with third parties
We do not sell or share your personal information with third parties for commercial purposes. However, we may share your data with technology service providers that assist us in operating the platform (under strict confidentiality agreements), regulatory authorities such as the CMF when required by law, banking entities for transfer and payment management, and legal and accounting advisors for regulatory compliance.
4. Storage and security
Your personal data is stored on secure servers located in Chile and in internationally certified data centers. We implement technical and organizational security measures, including data encryption in transit and at rest using TLS 1.3 protocols, role-based access controls, periodic security audits, and security incident response procedures. We retain your information for as long as necessary for the purposes described in this policy, or as required by current Chilean legislation.
5. User rights
In accordance with Law No. 19,628, you have the right to access your personal data stored by us, request the rectification of inaccurate or incomplete data, request the deletion of your data when it is no longer necessary for the purposes collected, object to the processing of your data in certain circumstances, and request the portability of your data to another service provider. To exercise these rights, you may contact us at privacy@datomexoza.com.
6. International data transfers
In the event that your data is transferred outside of Chile, we will ensure that the destination country has an adequate level of personal data protection, or we will establish the necessary contractual guarantees in accordance with Chilean regulations.
7. Modifications to this policy
We reserve the right to update this Privacy Policy at any time. Modifications will be published on this page with the date of the last update. We recommend reviewing it periodically.
8. Contact
If you have questions or concerns about this Privacy Policy, you may contact us at: Datomexoza SpA, Av. Apoquindo 4700, Office 1201, Las Condes, Santiago, Chile. Email: privacy@datomexoza.com. Phone: +56 2 2345 6789.